BCS
Connect Frequently Asked Questions: Security
Frequently Asked Questions Index
Why don't you use mother's maiden name as a security question?
How do I know that my data is secure?
What should I do if I suspect someone knows, or I inadvertently give someone else, my PIN or password?
Why don't you use mother's maiden name as a security question?
Mother's maiden name is rapidly becoming a standard piece of information for validation purposes. In addition to a range of public sources of information there are a number of Genealogy databases accessible over the Internet that allow you to search for someone's family tree. Mother's maiden name is not therefore considered a secure enough piece of information.
How do I know that my data is secure?
In developing our systems we have incorporated a wide range of security technologies to prevent unauthorised users from gaining access to the system. In addition to the security protection provided by the technological design of the system the Society has introduced a range of management controls including a regular audit of the system to test it's security functionality. You may also wish to view our Privacy Policy and Terms and Conditions
When accessing your personal data on the BCS website, it is encrypted using a Secure Socket Layer (SSL).
What should I do if I suspect someone knows, or I inadvertently give someone else, my PIN or password?
You should contact BCS Customer Support on +44 (0)1793 417545 or bcsconnect@hq.bcs.org.uk if you suspect somebody else knows your PIN. BCS can arrange for your PIN to be reset.
You can change your Password using the Change Your Password tool.
If your question is not answered within these pages or you are still experiencing problems please contact our Helpdesk on +44 (0)1793 417545 or bcsconnect@hq.bcs.org.uk