BCS
Connect Frequently Asked Questions: Logging In
Frequently Asked Questions Index
I am trying to login and it keeps saying 'Login Failed'
What happens if I forget my password?
Do I need to use my PIN every time I use the site?
I can't access the system between 23.00 - 01.00 hours GMT
I am trying to login and it keeps saying 'Login Failed'
You need to register for online services first. If you have done this and you still experiencing problems you should contact BCS Customer Support on +44 (0)1793 417545 or bcsconnect@hq.bcs.org.uk
What happens if I forget my password?
You need to go to the 'Forgot Password' screen and follow the instructions.
Do I need to use my PIN every time I use the site?
No, you only need to use your PIN to complete registration. Logging in to the site only requires your membership/reference number and password.
I can't access the system between 23.00 - 01.00 hours GMT
At the moment, the system is disabled for system maintenance/backup during this period.
If your question is not answered within these pages or you are still experiencing problems please contact our Helpdesk on +44 (0)1793 417545 or bcsconnect@hq.bcs.org.uk