BCS
Connect Frequently Asked Questions: Updating Your Contact Details
Frequently Asked Questions Index
Why should I want to update my details?
When will my data be updated?
How will I know if my data has been updated?
Why can I only update certain aspects of my data?
How often should I check my details?
How do I know that my data is secure?
Can anyone else change my details?
Can I change the forwarding on my BCS for life email address?
Why can't I change my post-nominal letters?
Will I automatically receive a new membership card if I update my personal details?
Will my Branch automatically be advised of any changes made online?
If I send my updated details to HQ - instead of using BCS Connect - will they still be updated?
Why should I want to update my details?
By keeping your contact details up to date you can ensure that BCS holds accurate communication information about your membership.
The range of BCS Connect services that you will be able to access will be broadly determined by your relationship with the Society and the information we hold. Therefore it is important for these reasons that you keep your details updated if you want to benefit from these services.
When will my data be updated?
Any changes you make to your personal data will be updated on our central database usually straightaway.
How will I know if my data has been updated?
If you make any changes to your personal data and can see the saved changes on-screen then your data has been updated on our central database.
Why can I only update certain aspects of my data?
Some of the data on your record can only be validated by BCS e.g. your membership grade and some data requires evidence of change (such as your Post Nominal Letters).
How often should I check my details?
We recommend that you check your details at least twice a year or after notifying us of any change to your details or if you have carried out an amendment.
How do I know that my data is secure?
In developing our systems we have incorporated a wide range of security technologies to prevent unauthorised users from gaining access to the system. In addition to the security protection provided by the technological design of the system the Society has introduced a range of management controls including a regular audit of the system to test it's security functionality. You may also wish to view our Privacy Policy and Terms and Conditions.
When accessing your personal data on the BCS website, it is encrypted using a Secure Socket Layer (SSL).
Can anyone else change my details?
Provided that you maintain the secrecy of your PIN and password only you and nominated staff within BCS Headquarters and your BCS Branch will be able to change your details.
Can I change the forwarding on my BCS for life email address?
No. To change your forwarding please follow the instructions at www.bcs.org/bcsnet
Why can't I change my post-nominal letters?
The Society requires proof of all academic qualifications and acquisition of post-nominal letters. For the avoidance of mis-representation the Society reserves the right to amend membership status details.
Will I automatically receive a new membership card if I update my personal details?
You only receive an updated membership card after each membership renewal.
Will my Branch automatically be advised of any changes made online?
All changes that you make will update the lists held by the Branch network.
If I send my updated details to HQ - instead of using BCS Connect - will they still be updated?
Yes.
If your question is not answered within these pages or you are still experiencing problems please contact our Helpdesk on +44 (0)1793 417545 or bcsconnect@hq.bcs.org.uk