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My reviewers and technical notes
NOTICE: The following procedure/reviewer contains here are all free and you can do
whatever you want with it. But I do not guarantee success or
support these actions. Any use of the information provided herein, is
performed at your own risk. You should make a backup copy of your files
prior to executing any of the following steps. Incorrect use of the
instructions can cause serious problems that may require a complete
reinstall of your operating system. I assumes no responsibility, expressed
or implied, regarding the consequences of any action taken as a result of
the information provided herein.
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Error: " The Print Spooler or one of its
dependencies is not available. " |
This error occurs when the lexbce server
has been stopped and cannot be restarted. To verify that this is the
problem:
-
Go to
Start, Control Panels,
Administrative Tools, Services.
-
Right click on
the print spooler and select Properties.
-
Click on
Dependencies to view a list of all system components that the
print spooler depends on.
-
Under
Services, go to each of these dependencies and check the
properties. Ensure that the Startup type
is set to Automatic, and
the Service status is set to Started.
-
If one of
the other services cannot be restarted, check the following document: Error: " The Print Spooler is marked for deletion "
-
If the lexbce
server is stopped and cannot be restarted, follow the instructions
below under 'Extracting the lexbces.exe file'.
Extracting the lexbces.exe file:
-
Go to
Start, Search, All files and folders,
type in lexbces.* and search the (C:) hard drive for this
file. Delete any instances you find and then empty the recycle bin.
-
The file
lexbces.ex_ needs to be extracted from the CD-ROM. To find the correct
path for this file, go to Start, Search,
All files and folders, type in lexbces.* and search
the CD-ROM. Take note of the correct path for this file. (See the
table below for a list of the correct paths to the file.)
-
Go to
Start, All Programs, Accessories,
Command Prompt.
-
Type cd\
and press ENTER.
-
Type cd
windows and press ENTER.
-
Type cd
system32 and ENTER.
-
In
C:\Windows\System32, type the following:
expand <path\file name> lexbces.exe and press ENTER.
Important: Make sure that you leave a space between
the underscore character ( _ ) after the file name and
lexbces.exe. For example,
expand D:\Drivers\Win_2000\lexbces.ex_ lexbces.exe. The
file will be extracted from the CD-ROM drive to the
C:\Windows\System32 folder.
Uninstalling the lexbces.exe file:
When this file has been extracted, it
must be properly uninstalled from the system while you are still at the
command prompt:
-
Type lexbces
-u and press ENTER.
-
You will receive
confirmation that the file has been removed and that you have to
delete one other lexbces.exe file manually. See the
image below.
Delete the file lexbces.exe from
C:\Windows\System32. (Use the Search option
to find the file.)
-
Go to
Start, Control Panel, Administrative
Tools, Services.
-
Right click on
the Print Spooler.
-
Go to
Properties and click on Start.
-
Click on
Apply and then OK.
-
Ensure that the
printer driver is completely uninstalled.
-
Restart the PC.
-
Reinstall the
printer driver.
Symptoms
|
Cannot
restart the lexbce service
Cannot
install printer
Cannot start
the print spooler
Error: The
Print Spooler or one of its dependencies is not available.
Error 1075.
The dependency service does not exist or has been marked for
deletion.
Error 1068.
The Print Spooler is stopped, do you wish to start it now? |
|
|
Causes |
Printer
driver has been deleted and the lexbces.exe file has not been
properly uninstalled. |
|
|
Environment |
|
Microsoft
Windows 2000 |
Microsoft
Windows XP |
|
Zx3
family_U_SC |
Zx3
family_PU_CP |
|
Zx4 family |
Xx3/Xx4/Xx5
family |
|
Zx5 family_U |
Z55 Color
Jetprinter family |
|
Z65n Color
Jetprinter |
Lexmark X7x
family |
|
|
|
http://support.lexmark.com/cgi-perl/knowledgebase.cgi?ccs=229:1:0:133:0:0&docid=ENUS816
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